DELLA – TERMS & CONDITIONS

Welcome to Della ♡

By accessing our website or placing an order with us, you agree to the following terms and conditions.

General

All products, designs, images, videos, branding, graphics, and content available on Della are the intellectual property of the brand and may not be copied, reproduced, or used commercially without written permission.

Unauthorized use of Della’s content may result in legal action.

Orders & Availability

We reserve the right to refuse or cancel any order due to:

• Product unavailability
• Pricing or technical errors
• Suspicious or fraudulent activity
• Operational limitations

Certain products may be available on a pre-order basis and dispatch timelines may vary accordingly.

Once an order is placed, it cannot be modified or cancelled.

Product Representation

Product colours and textures may slightly vary due to lighting, photography, screen settings, and handcrafted detailing.

Such minor variations are not considered defects.

Pricing & Offers

All prices, offers, and product details are subject to change without prior notice.

Multiple discount codes or promotional offers cannot be combined unless specifically mentioned.

Shipping & Delivery

Customers are responsible for providing accurate shipping and contact details.

Della is not responsible for:

• Delivery delays caused by courier services
• Failed deliveries due to incorrect addresses
• Delays caused by weather, strikes, customs, or unforeseen circumstances

International orders may attract customs duties or import taxes, which must be borne by the customer.

Exchanges & Store Credit

By placing an order, customers agree to Della’s shipping, exchange, store credit, and return policies.

Refunds to bank accounts or original payment methods are not provided unless explicitly approved by Della.

Website Usage

We do not guarantee uninterrupted or error-free website access at all times.

Any misuse of the website, fake orders, abusive behaviour, or fraudulent activity may result in cancellation of services or account restrictions.

Policy Updates

Della reserves the right to update or modify these terms and policies at any time without prior notice.

Contact

For any questions or support, contact:
team.dellaclothing@gmail.com